Privacy Policy
Efficient and Secure
Privacy Policy
Effective Date: 1/1/2023
Last Updated 1/1/2023
Welcome to Skyrocket Services (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, request services, or interact with our tracking and quote systems.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Information You Provide Directly
When you submit a form, request a quote, or communicate with us, we may collect:
- Name
- Email address
- Phone number
- Pickup and delivery addresses
- ZIP/postal codes
- Item descriptions and dimensions
- Insurance values
- Order numbers
- Payment or billing information (processed by third-party payment providers)
- Any additional information you choose to provide
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited
- Referral source
- Date/time of visits
- Cookies and similar tracking technologies
C. Shipment & Tracking Information
If you use shipment tracking services, we may display or store:
- Shipment status
- Estimated pickup and delivery dates
- Vehicle location data (when available)
- Internal logistics notes or updates related to your order
2. How We Use Your Information
We use your information to:
- Provide shipping quotes and logistics services
- Process bookings and manage orders
- Communicate updates regarding shipments
- Provide customer tracking access
- Generate invoices and payment records
- Improve our website and services
- Prevent fraud or misuse
- Comply with legal obligations
3. How We Share Information
We do not sell your personal information.
We may share information with trusted third-party providers who help operate our business, such as:
- Payment processors
- Email and communication providers
- Cloud storage and database platforms
- Accounting and invoicing systems
- Mapping or GPS tracking services
- Website hosting and analytics providers
These providers only receive information necessary to perform their services and are expected to protect it appropriately.
4. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze traffic and usage
- Support security and fraud prevention
You can disable cookies in your browser settings, though some website features may not function properly.
5. Data Storage and Security
We take reasonable technical and organizational measures to protect your data, including:
- Secure cloud services
- Access controls
- Encryption where appropriate
- Limited access by authorized personnel only
However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Maintain business and tax records
- Resolve disputes
- Comply with legal obligations
7. Your Privacy Rights
Depending on your location, you may have rights to:
- Request access to your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to certain processing
- Request data portability
To exercise these rights, contact us using the information below.
8. Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their policies separately.
9. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
10. International Users
If you access our services from outside the United States, your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or your data, contact us:
Skyrocket Services
Email: skyrocketservices@gmail.com
13. Customer Tracking Data
Shipment tracking information shown on customer pages is provided for convenience and may be based on third-party vehicle location systems. Tracking data may be delayed or approximate and should not be relied upon as a guaranteed real-time location.