Terms and conditions

Quotes

1. All quote are for ground floor or elevator buildings only, involving no more then 5 steps of stairs (if you need a delivery up the stairs, please ask in advance at the time of getting a quote

2. Insurance is not included. Insurance rate is %2 of the claim value for items under $5.000,00 and %3 for items under $10.000,00

Timing

3. All pickups are made within 7-10 days after confirmation 

4. All deliveries are made within 7-10 days after pickup 


Remote locations will take longer


5. Delays are possible in case of truck breakdowns, family emergencies, weather conditions, pickup and delivery availability of the shipping parties 

6. Delivery at nights, weekends and holidays are possible if that's easier for you 

7. Real time updates on shipping status are currently unavailable. The Best way to get an update is via text or email. 

Condition of items, repair and insurance

8. Vintage items that are poorly repaired/glued together maybe rejected at pickup as most of these items can't survive long distance deliveries 

9. Items are considered to be in good used condition, I.e. Not perfect, on pickup, unless you explicitly require us to take notice of the condition at pickup 

10. Shipping terms and conditions are subject to change 

11. Quote Guarantee. Once we give you a firm quote, we pledge never to increase it

12. Insurance is not included. Insurance rate is %2 of the claim value for items under $5.000,00 and %3 for items under $10.000,00

13. If an item is damaged, we may try to repair the damage if doing so restores the item to the original or close to the original condition.